Charlie Wait, Jr. was born with a rare heart condition and had emergency surgery as a baby. He is now the president of Adirondack Trust Company, a bank that has been part of Saratoga Springs, NY’s history since 1901. In this episode of A Place of Yes, Wait opens up about his personal struggles with grief and how the bank works with their customers as they also experience grief – specifically by providing excellent customer service,  He also takes listeners behind the scene of what it’s like to be a fourth generation banker – including more details about what they found when they opened up a 1916 Time Capsule. 

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Keep scrolling for the episode transcript. 

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*Disclaimer: This is an automated transcript. Please excuse spelling and grammar errors.  

Heather Straughter  0:00  

Hi, I’m Heather Straughter, the host of A Place of Yes, and I just wanted to let you know that this episode is sponsored by Adirondack Trust Company. Hey, everyone, I just wanted to take a minute and tell you a little bit about this episode because it’s a little different than our normal format. This is a sponsor based episode. And it is a conversation with Charlie Wait, Jr. who is the president of Adirondack Trust Company. And unlike other episodes, where we’re talking with families that I’ve worked directly with, through Jake’s help from heaven, or just people I know in my grief journey, this is really a conversation with someone who has sponsored and supported us. What I think you’ll find really interesting is that well, we talk about some of the big grief topics. And Charlie shares with me how he felt when when his grandmother passed and the impact that has had, we also talk about this relationship between banking and grief. And you don’t necessarily think of a bank as someone who can help you through that and support you through that. But in fact, the right bank, and this bank, Adirondack trust company can really help you through all of life’s journey, including grief. I hope you enjoy this episode. It’s definitely a little different. But I think it’s great. Thank you for listening. Welcome to a place of yes, I’m your host, Heather strutture. A podcast about how I moved through my darkest hour. And all I can say is I dug deep, figured out where I was in where I wanted to be. And for me, the answer was in a place of Yes, welcome to the show. But first, it’s time for our review of the week. This is a review from Apple podcast. So thankful to Heather for sharing her experiences, this podcast will be a wonderful support for my clients that are struggling with the devastating heartbreak of the loss of a child. I’m always appreciative of when people make the connection of how they can support people who are having this horrible loss. I love that she thinks that my stories and the stories that we tell, which are stories of grief, but also stories of hope, can be helpful. And I really I like that that connection. And I hope that is true for her clients.


So today, I am really excited to be sitting here with Charlie white Jr, president of Adirondack Trust Company, personally, I have loved our relationship with Adirondack Trust Company, you know, just as as people who live in Saratoga, you have been our go to bank amchur has been our go to insurance, you know, you’re just our kind of go to people. And then back when we started Jake’s help from heaven, it was really a no brainer for us to do our banking with you guys just because it’s what we do. And I should give a little background that Jake’s hail from Heaven is nonprofit started by my husband and I after our son Jake passed away. And what we do there is we tried to help others in the area families that were like ours with with individuals that are sick, have disabilities, and just really aim for quality of life. So in those early days, we knew what we wanted to do, but we had no idea how to do it. And I remember when we were first fundraising reaching out to rob Ward, and you guys immediately just supporting us, and not supporting us so much because of what we were doing at that point. But just because we were community members, now that it’s been 13 years, and it’s been such a long relationship, and we have grown. I always love those original supporters. So thank you for being one of them. Thank


Charlie Wait, Jr.  3:22  

you, and thank you for your wonderful comments about us. I that’s what we strive to do at the algorithmic Trust Company. And what our whole mission is about is supporting


Heather Straughter  3:31  

the community guys do a great job. So can you tell me a little bit about yourself?


Speaker 1  3:35  

Yeah. So, you know, I obviously grew up in the area. In college, I wanted to be a psychologist actually, had I worked at that. Yeah, I worked at the bank. I started off in the maintenance department. And actually, I started before that, I want to say counting pennies in the basement when I was 14, because in back in the day, the schools used to have this fundraiser cover the gym floors and pennies. Oh, really? Yeah, I think inflation has, you know, made that obsolete, but the cover, I


Heather Straughter  4:04  

mean, Ethan has changed and he doesn’t want anything to do with it. I’m like, it’s still money, you know.


Speaker 1  4:11  

But in those days, you know, the the the school district would bring all that coin to the bank and it had to be counted by somebody. So I would sit there and base now I didn’t count it by hand, there was a machine but you had to babysit the machine and it got dirty, etcetera, etcetera, you had to clean it. So that was my first job. First job. Yeah. And then I was a custodian, and then I moved up to a teller and so I really worked in all areas of the bank. But when I was in college, I didn’t think I wanted to be a banker. I thought I wanted to become a psychologist, but I kind of changed my mind in in college, and went to law school in New York City and then became a lawyer in New York City. And when I decided it was time to come home and pursue what what our family had done for generations. I did that. And the rest, as they say is history.


Heather Straughter  4:57  

Can you talk a little bit about your family and sort of You know, for our audience who might not know, just about your, your history at the bank, for sure.


Speaker 1  5:05  

Yeah. So so we, my great grandfather was recruited into the bank. And I’m fourth generation to run the bank. My great grandfather was the first member of the wave family.


Heather Straughter  5:21  

I knew it was multiple generations, I didn’t realize it was four. So that’s Yeah. What was it? Like? If this isn’t too personal, when you thought you were not going to be involved in the bank? Like was it always thought that you would become like work at the bank and become president of the bank? No,


Speaker 1  5:35  

I think no, you know, it was too early. You know, for most people to MIT form an opinion. You know, I think it’s really important to go out there and have your own success in the world and choose your own path. And then come to it from place of having had that experience and had that trial by fire, if you will. I think most people didn’t have a view one way or the other. I did get some comments. I remember one person in particular, I was working at the bank, who I had mentioned to him that I was planning to become a psychologist, and they encouraged me rather forcefully to reconsider. Really? Yeah. So they’re probably laughing now. But, yeah, no, it was it was not really a thing that was discussed either way, at


Heather Straughter  6:25  

the risk of being a little cheesy. You just said something that made me think of the title of this podcast a place of Yes, yeah. So you were saying, you know, basically, that, you know, in order for it to really work or be something that would be beneficial to everyone, it had to come from a place of where you were, where it’s what you wanted, and where it worked. And that is a little bit what this you know, this podcast is a place of Yes. And well, it has a lot to do with how turning grief into good and all of those things. In my mind. It’s really sort of a way of life, right? And everything that comes from, like, for things to be successful, it has to be the right time, it has to be the right moment. You know, that’s part of your story. Right? And that’s why you are here now because, yeah, you figured, I don’t know, I when I was little, I wanted to be a firefighter. You know, like, we all know,


Speaker 1  7:07  

I wanted to be a jet fighter pilot. But, you know, with my heart condition, that wasn’t gonna happen.


Heather Straughter  7:15  

You’re, you know, Adirondack Trust Company, for sure is, like pillars of the community and giving back and support. Has it always been that way? Like, it’s your fourth generation? Yeah.


Speaker 1  7:25  

So I brought some quotes from our founder, actually, Senator Brackett, who is who is a well known figure before he helped helped found the bank. And I think this is helpful to place it a little bit of context, Senator bracket was a really forward thinking guy, and he wrote this letter that was in our time capsule, actually, for the board of directors 100 years hence. So it gives you a sense of how far ahead that they were thinking. But here’s what he said. He said, we exhort you to see to it that the bank has managed not only for the proper purpose of making money for its stockholders, but also for the development of the community in which is located and to be an example of high dealing to all those who come in contact with it. So this philosophy of community service has been around from day one. Yeah,


Heather Straughter  8:10  

that’s awesome. I remember the time capsule. But yeah,


Speaker 1  8:14  

that was that was only a few years ago, that was 2016. Right? Okay. Yeah, because the time capsule was put in there in 1916. So the bank actually started in 1901. But in 1916, when they hit $3 million in total deposits, they decided to build a new banking house, essentially. So that building the white marble building on Broadway is not original. It’s not the original building that the bank was in. It was in 1916, that they redid that, and they created this beautiful marble building. And that was the opening of the time capsule was.


Heather Straughter  8:48  

That’s what I remember though. That’s so cool. I remember that. That’s great. Do you have a time capsule? And now for the future? We


Unknown Speaker  8:55  

do? We do. Yeah,


Heather Straughter  8:57  

I love that kind of stuff. Yeah. That was great. The bank put things in specifically, I would be like the weirdo that like would put in like my favorite sock or something.


Speaker 1  9:06  

I think we put the Saratoga quarters, because I think it was around that same time that the Saratoga quarter came out from the mint. So I think we put some of those. And that’s cool. So because we found fractional currency. So back in the day, during the Civil War, they were melting down all of the metal that they could find for the bullets and the guns. So instead of dimes and quarters back then they issued fractional paper currency. So you’d have a little 10 cent note. It’s really,


Heather Straughter  9:38  

yeah, that’s gotta be neat to find. And of course you do with the stuff that you found. Did you put it in? Like it’s


Speaker 1  9:43  

in archives? Yeah, it’s an archive. And we had the letter, I mean, of course, 1916. It was right in the middle of World War One. So they had some commentary on that as well.


Heather Straughter  9:52  

That’s pretty cool. So let’s talk a little bit about first about like the support you do in general, right? Yes. are constantly Giving and then personally, you know, your your great supporters of Jake’s help from heaven. And Gina first with Rob and now with Patrick I am, you know, I come in with not always straightforward requests, right? Like, here we are Yeah, I come in a little bit with like, where I think we can best serve our, our clients and our applicants. And you know, not just the straightforward party, everyone always meets me with grace, even when my ideas are a little wacky. And I love that. So can you talk just about, you know, what it is about Jake’s help from heaven and any other charities that you guys don’t support?


Speaker 1  10:32  

Well, Jacob from heaven. Obviously, there’s there’s a very tragic story behind that. But the way you have used that tragic story to benefit others is really quite inspiring. And, you know, I think that’s part of the reason that it was so easy for us to support it was that turning something like that into a positive thing? Is, is a really inspiring thing.


Heather Straughter  10:53  

Thank you. I always say that, um, you know, part of it is sort of selfish, right? Like, yeah, because you know, you’re, you’re a parent, right? What? Do you love to talk about your kid? Yeah, yeah. And that’s always the sort of like, elephant in the room about Jake. Right. You know, in this like, I, you know, I talk all day every day about Ethan. Sure. But it’s harder to talk about Jake. So I always say that this to me was like starting this, it gives me this really easy way to talk about Jake and write him a really present. Yeah, part of not only our family, but really the community this Yeah, great. Yeah, I recognize that the work we do is important and potentially even inspirational. But I’m always like, well, let’s it’s just a mom talking about our kid. Yeah, exactly.


Speaker 1  11:33  

Well, and you know, as a person who came into this world with his own medical issues, you know, my parents had to deal with that. And unfortunately, I’m still here. But those are difficult times, and the support that you guys provide to those people going through that is invaluable. So


Heather Straughter  11:51  

do you mind talking a little bit about your heart?


Speaker 1  11:53  

Sure. As parents love to talk about their kids? Yeah, it’s something I talk about quite a bit. You know, I have something called transposition of the great arteries. So my aorta and pulmonary, which are the two main ways your blood gets around to your body, aorta comes out to the body, pulmonary to the lungs, were switched at birth. Oh, so I was a blue baby. I wasn’t getting oxygen when I was born. So they had to do an emergency operation to basically switch them back. Okay, so I have a baffle. So my blood goes the opposite way through my heart and then through Yes, okay. Yeah. And I have a baffle on my top two valves, if you will. There’s some ongoing monitoring, and I’m on a series of pills, but otherwise, I can live mostly a normal life. You know, I’m not running any marathons, but are climbing Everest. But I can, I’m fortunate enough to be able to live a pretty much normal life. But you know, obviously, when I was born, and my parents immediately had to, I had to be trucked immediately down to Albany med for this emergency surgery. You know, and there was lots of follow up all that was you have


Heather Straughter  12:55  

a lot of, like, follow up when you were a kid. Yeah. And surgeries and things.


Speaker 1  12:59  

Yeah, I believe I had a second surgery, one and a half or two. And there’s an annual follow up. But other than that, so


Heather Straughter  13:06  

that is, you know, that’s precisely sort of like one of the things we do i We just actually the last family we spoke to on Sunday that, yes, they did not know. So I’m curious, like they they thought they were just having, like they didn’t know anything was wrong in utero, their child had some chromosomal anomalies. Yeah. And she is, you know, she, they had to do a trach, of which he’s 14 and still has a trach it still has all these things. We’re so fortunate when you’re fortunate, right? And like you’re always I always say like, we’re like one step away from Yes, something actually one step ahead of the wolf. Yeah. 100%. And that’s, that’s something my father would always say he’s like, you know, you have to be generous and you have to give back because we’re all one step away from something you know, you can completely rebel where you just think everything’s gonna be fine. Because yeah, yeah. So that is honestly and that’s truly the story of Jake. Like, he was fine till eight months. Fine. Yeah, totally fine. I always say it’s like, one day I woke up one day, he was fine. And then we went to bed that night. And he was not. Yeah, and same thing. Unfortunately, with his passing like that, when he passed, it was it was just a day, right. And everything can just change some of the families we help, we’re helping for a short time, but sometimes it’s just it’s something that someone’s born with, and it’s hard to handle in those times and challenge and some of the families just need support, they need help getting to the doctors and back, right, you know, we do travel reimbursement. And sometimes the story is has a really happy ending, right? Like you grow up and it’s just something that you monitor and write goes on. And exactly other times, it’s something but we love that we can kind of swoop in sometimes and just help people in their most vulnerable moments. Right? Like, I’m sure for those moments in those those first years for your parents where they’re scary. Yeah, yeah, it’s,


Speaker 1  14:44  

oh, that’s what we like about helping to support the charity is that you do that kind of work. And that’s really valuable for those parents when you’re in your darkest moments of life. Having a helping hand is a real booster not only to your physical situation, but you’re also on your morale.


Heather Straughter  15:00  

Now that that is true. In the past 10 days, we’ve had two of our clients, applicants, you know, family members, we call them pass away. Yeah. And in both situations, the parents have sort of reached out to me, they know that I’ve been there, right? Yeah. And there’s not a lot of people that you can talk to about that. So it’s certainly not one of it’s not our mission, or one of like, the bullets on our website, but it’s kind of a perk of, of what we do. And additional funds and additional function, like we have walked those shoes. And sometimes, sometimes dads like to talk to Brian, because dads don’t tend to talk as much as like moms do about some of the stuff, right? These are hard topics. And sometimes, you know, for it’s a it’s someone that they know, you know, and it’s yeah, it’s not always easy doing it. But you know how much it helps. So it’s, it’s worth it to do. So the show is, you know, is it’s called the place of Yes, yeah. And the tagline is channeling grief for good. Yeah. And one of the things we talk about a lot is that, you know, we automatically think of grief, and you think of someone passing away, and you know, whether it’s Yeah, whether it’s a family member, or a pet or whatever. One of the other ways that have come up in a lot of conversations is that grief isn’t only for passing, right grief shouldn’t be this thought of, sometimes you grieve the life you thought you were gonna have, yeah, it’s just kind of an emotion. That’s it’s often tied into death, but doesn’t have to be. Is there any moment in your life that this sort of idea that place of Yes, channeling grief for good. Any of that that resonates for you? Or that you would feel comfortable sharing?


Speaker 1  16:27  

Yeah, I mean, I, I’ve been very fortunate in my life, I haven’t had to deal with a lot of those types of situations. But one of the ways I do think about that every day, I mean, obviously, you know, my grandmother passed away recently at 101 of the things that I think about when thinking about her is, you know, would, whatever it is I’m doing at a particular moment, would that make her proud of me, and I try to you channel that into, you know, doing the right thing, essentially,


Heather Straughter  16:57  

there’s always people, right, who, you know, my mom used to say this, and she would always be like, more when I was a teenager and not always making great choices. She’d be like, Would you do it? If you were in front of me? Or you know what I mean, if I was watching, you know, there are those people that if you imagine them watching you, they make you. They just make you better. Yeah, exactly. And I think that is one of the ways 100% That, you know, Grief can make you Yeah, make better choices.


Unknown Speaker  17:23  

You keep it in perspective.


Heather Straughter  17:25  

When your grandmother passed. What does that feeling right? What did what did grief feel like for you?


Speaker 1  17:31  

We grew up, you know, she babysat at us all the time. I mean, she was like, a third parent, so was pretty hard. You know, you have all these great memories, and you realize that you can’t interact with that person anymore and feel that so


Heather Straughter  17:46  

I feel like that’s one of the hardest things right? It’s when you know, that there’s never going to be another moment. Yeah.


Speaker 1  17:51  

So I mean, and you know, she lived a very full life. 100 100 No, it’s amazing. It’s great. And, you know, the amazing things she did in this community wouldn’t be the same without her. So it was a big loss. Were your children able to? They did okay. Yeah, they did. Yeah, they had some time with her, which, which was great. And I still have some photographs. And I look at those sometimes. It’s,


Heather Straughter  18:14  

I think it’s always so special. I always find that relate, like grandmother relations. Yeah, grandparent relationship is so special, like, you’re close to them in a different way than your own parents. And, and I see it with Ethan and my dad and with my mom, but like, he’s so close to my dad in a way. And it’s just such a great relationship. Right? I have found that loss very hard, you know, and I have been lucky that both my parents are still here, and hopefully will be for a while. So I don’t know that parent loss. That grandparent loss is just, you know, that it’s just a natural relationship. It really is. Ethan only knew my grandmother on my dad’s side for the first few years. And he doesn’t have great memories of it. But I have these pictures. To me. They mean so much. Right? Yeah. Less, because he doesn’t have real context for it. Yeah, that’s great that they were able to have that I suspect that there is probably some overlap in banking with grief, right? Because sometimes Sure thing happens. And we see this with our Jake’s families, like it can just trigger a snowball effect, whether it’s loss of job, or you know, the caregiver passed away, like all of these things. I imagine that that’s something you interact with at the bank, like how do you handle those?


Speaker 1  19:22  

Yeah, so a lot of times what’s what’s happening is that someone has passed away, and we need to get the paperwork straight, essentially, for the accounts. And so what we try to do with all of our customers all the time, but especially when they’re dealing with that is just to be empathetic, right? You know, they’re dealing with a lot of emotions right now. And this is something that they have to deal with. So trying to reduce the friction, the barriers, trying to help them get what they want, and what they need and doing so from a place of understanding and just training our folks and most people you know, I’m giving them the freedom Do that. I mean, most people naturally will just do that in those types of situations. But reinforcing that and you know, customer service has always been our number one priority. So it kind of melds right into that.


Heather Straughter  20:14  

Well, you can tell that I’m sort of sidebar now. But I think about you know, when I do a lot of the drive thru, but even when I’m in the main branch, but drive thru, you always have the same people working there. Like you. I mean, like, your staff is very loyal. But I feel like every time I’m at the drive thru, it’s the same girl, you know, I mean, like, yeah, so I suspect from that perspective, it’s got to be a little bit easier, because people obviously like, where they work. Yeah, because they stay, it’s got to then make it easier in those situations, I would imagine.


Speaker 1  20:43  

Yeah. Especially when you know, somebody, and we really try hard to, you know, foster a sense of community, both amongst our employees and with the general community. And I think that that helps us succeed.


Heather Straughter  20:57  

You know, it is hard, because it’s, there’s certain people like in the throes of grief, like when someone passes away and stuff that you just have to deal with, right? Like, you have to deal with the funeral home, and you have to deal with finances, and you have to deal with like legal stuff. And it’s almost like the hardest things to deal with, because you’re in those moments. So I do think I think you guys handled that really well. And I guess I’m sure that it can’t always be easy, right? No, because I mean, people aren’t in their finest. No, yeah. No, like, so it’s like, you’re more. Yeah, yeah, just having some understand. Yeah. And knowing that if someone’s being combative, it’s not, you know, it’s more circumstantial than Yeah, you know, a lot of times people don’t think of banking as a very, like, empathetic or emotional or, you know, I mean, it’s kind of cut and dry. At the risk of being corny. I do think you guys do things differently for the reasons you spoke, and for other reasons. But can you talk about that, like, how do you guys create this community, not only, like you said, like, with your staff, which is obviously, the needs with the way they do their job, but also as a big part of the community?


Speaker 1  22:03  

I mean, I think a big part of that is accessibility, right? I sit on the balcony, means anybody can come up and see me at any time. People can talk to people, we answer the phone, you know, when you think about it, when you dial, you know, a big company, forget about just banking, any big company, what do you get immediately? A robot I make


Heather Straughter  22:23  

crazy actual robot. I have the story. So this is a perfect, I’m going to stop you for once. Yeah, sure. Because this is this is this week, some of our family members, you know, had a child pass away. One of the things Jake’s does is we write them, we kind of treat it as like, you know, if you were an applicant of ours, you’re part of our family. And we do one less gift, we do a burrito. Yep. So we send the family $1,500, I had sent it, this one mom was trying to cash it, they couldn’t cash it because she didn’t have an account at the bank. So then the bank called, I missed the call. So it was one of these Comedy of Errors. Yeah, but long story short, I called back connected with someone, they sent an email to the entire all of the chat all of the branches, they send to all of the branches. So no matter where she went back, she, she was able to cache it. And it was just, it was such a hard situation, right? Because that moment, and I was like, I feel terrible that I didn’t pick up the call the first time she had it, you know, I mean, so it was one of these things. I called it you sort of have a I dread having to make phone calls in today’s world, right? Because never gonna get a human, you’re gonna be transferred 87 times, you’re gonna have to tell your story. 87 times I called picked up a phone. They were like, oh, okay, you know, Mrs. strat, or let me help you blah, blah, blah, blah. It was handled in like four minutes, right? Kudos to that. You guys. You’re on the balcony. And you pick up the phone. I love it.


Speaker 1  23:45  

And so we pick up the phone, when people answer the call, we don’t have answering. And anybody can come see me. So when people see me doing that, and talking to customers, they realized that, you know, I care about customer service deeply. And so they kind of model that behavior. I


Heather Straughter  24:03  

had told the story, I think in the ad about Ethan opening his first account, yes. And your predecessor came down and shook his hand. And it was just this moment, right? Like, yeah, he felt like a million dollars. It was great. But I love that, you know that, that it’s such a visible place to Yes. To be seen,


Speaker 1  24:22  

you know, the first thing that people mentioned is the noise, right? Because we have coin machines, we have currency machines, those and it’s a big, vaulted ceiling. So so you can get a little bit of an echo. But after, you know, a month, it just it becomes background noise. You can hear it and notice it. Yeah. I


Heather Straughter  24:40  

love that you brought that up, because I do think that’s a huge part of what does make you guys different, like not just in banking, just as a company in general. Right. You walk in and there’s the president right there. Yeah. Right. How often is it on a top floor in a different room or, you know, behind closed doors. So I love that. I think that’s it’s helpful


Speaker 1  24:58  

that the other thing that’s helpful was, you know, when I joined the bank, my father had me go through every department of the bank. So I really learned every job and I’d already been a teller so I knew how the tellers operate and what kinds of things that they had to deal with as well. So you can kind of put yourself in your employee shoes a little bit and understand what what they’re going through when they have to.


Heather Straughter  25:20  

I’m glad you brought that up. Because that when you were saying that the first time I very much related to that. So your dad did that? Probably very purposefully, right? Of course. Yeah. So you know, my family’s in the hotel business, right. And when I was growing up my first job, they used to have the the turf in on Well, from my first job. My dad had me walk around the parking lot. And that was a big property. I had to walk around with one of those picks and cigarette butts. Oh, no. He said, You know, you are not you just don’t walk in here and get the top job. Right. You you go up the ranks. And you you know, that was I remember, I went around and I picked it was disgusting, right? Like cigarette butts. And this was like, in the 80s when people were still smoking a lot. So I went around, picked them all up. I went into his office, and I was like, Okay, Dad, I’m done. He’s like, I’m sure people have smoked again. Do another lap. Yeah.


Speaker 1  26:07  

Oh, I have clean some things that I cannot mention on this podcast out of our drive through. I feel where you’re gonna learn from there.


Heather Straughter  26:16  

But there is something about that too, though. Right. You know, all the positions, you know that, you know, the worst jobs there? And it makes you really understand. Right? No, I I love that. And I, you know, like I said, I deeply relate to that. And, and frankly, we’ve had Ethan do that, right? Like Ethan and his friends over this Christmas break. There’s a renovation happening at one of our hotels. And Brian takes us very seriously right when he’s in there he is. I always I make fun of him a little bit. I’m like you think you’re a construction worker or not? But he you know, he gets there early. He’s in his work, but he has been working like renovation for the last couple months. And when Ethan was home, he was working renovation. We are fortunate that that’s not what we have to do all the time. Sure. But we certainly it’s important to know how to do it.


Speaker 1  27:02  

Yeah, absolutely. And to appreciate what others deal with when they’re doing those jobs, so that when they come to you with issues you you’re coming from a place of understanding


Heather Straughter  27:11  

100%. So is there anything else that I haven’t asked you that you’d like to share that you’ve thought about?


Speaker 1  27:17  

No other than just thanking you for doing what you do? And being on this podcast with me, I appreciate it and all the things you do.


Heather Straughter  27:24  

Well, thank you so much. And thank you for being a guest on our show. We very much appreciate your support always, particularly with this podcast, you guys are launched sponsors. So thank you. Thank you for being here. Thank you for listening to a place of yes, please follow us wherever you listen to your podcasts, please subscribe to our YouTube channel. Leave us a thumbs up or leave us a comment. We would appreciate all that you can do. If you really liked this episode, please share it with a friend or two. For more information and to leave us any feedback. Please reach out to us at Jake’s help from