Frequently Asked Questions

Am I eligible for assistance?

Jake’s Help from Heaven welcomes applicants of all ages living within 100 miles of Saratoga Springs. 

How do I apply?

All applications can be downloaded off of our website, Jakeshelpfromheaven.org.  Applications must be mailed or emailed by each quarter’s deadline.  Failure to complete the entire application and to include the required items will result in a delay or denial. The more thorough the application, the more likely it is to be approved.

When are the deadlines for applications?

The 2019 Board of Directors Application deadlines are as follows:

February 5, 2019

April 15, 2019

August 15, 2019

October 29, 2019

Please note that deadlines are 2-3 weeks prior to the Board of Directors’ meeting.  You can expect a response to your application shortly after the Board meets.

When should I expect to hear back about my application?

The Board of Directors reviews applications 2-3 weeks after each application deadline.  Applicants will be contacted shortly after each Board meeting.

The following are the dates of the 2019 Board of Directors meetings:

February 26, 2019

May 8, 2019

September 9, 2019

November 19, 2019

How can I contact Jake’s Help from Heaven?

General Inquiries: Info@jakeshelpfromheaven.org

Submitting Applications: Heather@Jakeshelpfromheaven.org

Equipment Exchange: Alyx@jakeshelpfromheaven.org

Phone: (518) 951-0009

Address: P.O. Box 809

Saratoga Springs, NY 12866

Facebook: https://www.facebook.com/jakeshelpfromheaven

Instagram: https://www.instagram.com/jakeshelp/

Which application should I use?

We have specific applications for general requests, travel reimbursement, and technology requests.  If you have previously applied, you may be eligible to use the repeat application.

REPEAT APPLICATION: For applicants who have previously applied, have not reached their $2,500 calendar year cap and who have not had a change in diagnosis.  The Repeat Application is only for technology and general requests.  Please note that even if you are a repeat applicant, you must fill out a MEDICAL TRAVEL APPLICATION in order to be reimbursed for medical travel. 

TRAVEL: For those seeking reimbursement for medical travel to see doctors, specialists and/or to have procedures. 

TECHNOLOGY:  For those applying for technology devices, including but not limited to tablet devices and software applications.

GENERAL: For medically fragile individuals in need of equipment, accessories and items of medical necessity or medical convenience. 

What will I need to complete my application?

Please download the appropriate application from our website.  At the end of each application there is a checklist of required items.  Failure to complete the entire application and to include the required items will result in a delay or denial. 

REPEAT APPLICANTS- All repeat applications should include the following:

  1. A completed application with the signature of a pediatrician/primary care doctor or social worker.
  2. A doctor’s prescription and/or a letter of medical necessity.
  3. Receipts of purchased items OR vendor information for the item to be paid directly by Jake’s Help from Heaven.

TRAVEL APPLICANTS- All travel applications should include the following:

  1. A completed, signed application.
  2. A medical letter from the doctor on medical facility letterhead.
  3. Fill out the MEDICAL TRAVEL EXPENSE WORKSHEET completely. This includes the totaling of appropriate columns.  Applications will not be reviewed if this is not filled out.
  4. A post appointment letter or complete discharge notes from the treating doctor indicating the reasons for treatment and treatment dates.
  5. Receipts for lodging.
  6. If travel via bus, train, or airplane please submit receipts which indicate that tickets have been paid.

TECHNOLOGY:  All general applications should include the following:

  1. A completed application with the signature of pediatrician/primary care doctor or social worker.
  2. A doctor’s prescription and/or a letter of medical necessity.
  3. A teacher or other educational provider’s letter describing how this item will be implemented within the applicant’s educational program.
  4. Receipt of purchased items OR vendor information for the item to be paid directly by Jake’s Help from Heaven.

GENERAL: All general applications should include the following:

  1. A completed application with the signature of pediatrician/primary care doctor or social worker.
  2. A doctor’s prescription and/or a letter of medical necessity.
  3. Receipts of purchased items OR vendor information for the item to be paid directly by Jake’s Help from Heaven.

What is the best way to submit my application?

Applications can be mailed to Jake’s Help from Heaven at P.O. Box 809, Saratoga Springs, NY 12866.  They can also be emailed to heather@jake’shelpfromheaven.org.  We do not accept faxed applications. 

How much can I apply for?

Grants will be awarded up to $2,500 per calendar year.  Jake’s Help from Heaven either reimburses previously purchased items with proof of receipt OR will pay the vendor directly.

What is the equipment exchange program?

Jake’s Help from Heaven offers an adaptive equipment exchange program for families living within 100 miles of Saratoga Springs, NY.  If you are in need of particular equipment, please email Alyx@jakeshelpfromheaven.org.  Once you no longer need the equipment, please contact us to arrange its return.  We will be in touch every 2-3 months to receive an update on any borrowed equipment.  In order to have access to the equipment exchange program, you must sign the following waiver:

How can I make a donation?

Jake’s Help from Heaven is supported entirely by contributions from individuals and businesses.  We invite you to partner with us on a regular basis or by making a one-time contribution. You can donate through our website by going to our donations page.